This Privacy Statement does not apply to information collected or used by any third party or affiliate, including those that may link to or can be accessible via the Websites. Please review their policies. Pedcor is not responsible for the content or the privacy policies or practices of third-parties, their websites, or their apps.
Before accessing, using, or interacting with the Websites you should carefully review this Privacy Statement (https://www.pedcorcompanies.com), which are incorporated by reference. We may change our Privacy Statement from time to time and encourage you to review them whenever you interact with us.
By choosing to interact with Pedcor, including through our Websites, advertisements, applications, services and events, and by communicating with us via email, telephone, or in person, you consent to the collection and use of information as described in this Privacy Statement and you represent that you are at least 16 years old. If you are under the age of 16 or you do not consent to the collection, use and/or disclosure of your personal information as set forth in this Privacy Statement, please exit and do not use our Websites or other services.
We collect and store information that you give us directly. For example, when you:
We also receive and store certain types of information automatically when you interact with us online or with the Websites. For example, we use:
Pedcor also learns about you through information you make publicly available, such as on a social network. Please note, any content or information you share with or provide to third parties regarding Pedcor, your communications with Pedcor, or using or related to the Websites may not be private or confidential and is not the responsibility of Pedcor.
Pedcor may use and process information about you for one or more of our legitimate business purposes. For example, Pedcor (and/or our Service Providers) may use your information to:
The information Pedcor gathers about you may be transferred, processed, maintained on and/or accessed by us outside of your state or in a jurisdiction with different, and less protective, privacy laws. If you are in the European Union or other regions/countries with laws that may differ from the United States and choose to allow us to collect information about you, please be aware that Pedcor (or our Service Providers) may transfer, process, and store that information in the United States, or another jurisdiction that does not have the same data protection laws.
Pedcor works with the web hosting services providers, Microsoft Azure and Amazon Web Services (AWS), for managing its website services and to host data.
We generally retain the information we collect only for as long as necessary to fulfill the purposes for which it was collected, to fulfill our contractual and legal obligations, or as otherwise required by law. Following the termination of your residency with us or deactivation of a Resident Account, we may retain your information and content for a commercially reasonable time for backup, archival and audit purposes or may delete your personal data from our systems as part of our data retention plan and cyber-hygiene policies.
We realize that you trust us to protect your personal information. We take that trust seriously and maintain physical, electronic and procedural safeguards that are consistent with industry standards, to help protect the privacy, accuracy, and reliability of personal information and to protect it from loss, misuse, unauthorized access, disclosure, acquisition, exfiltration, alteration and destruction. We also take reasonable steps to ensure that our Service Providers protect your information. If Pedcor becomes aware that a Service Provider is using or disclosing information improperly, we will take commercially reasonable steps to end or correct such improper use or disclosure.
While we attempt to protect the information in our possession, and account for the protection of information provided to our Service Providers through us, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances. Please do your part to help us keep your information secure. You are responsible for maintaining the confidentiality of your password and Resident Account(s), and for all activities that occur under your password or Resident Account. Pedcor specifically reserves the right to terminate your access to the Websites and any contract you have with us related to the Websites in the event we learn or suspect you have disclosed your Resident Account or password information to an unauthorized third party.
We welcome you to contact us at email@example.com regarding how we communicate with you and the information we have collected about you, including how we use that data, the nature and accuracy of that data, to request an update, modification, or deletion, or to opt-out of certain uses. Under certain circumstances, you may also request to withdraw consent previously provided. We will endeavor to accommodate your request to the extent feasible and where required by law.
If you are a resident of Virginia, Colorado, or Utah, you may have the right to request that Pedcor:
Virginia and Colorado residents may also have the right to appeal our decision about your request.
To exercise these rights or to appeal our decision about your request, as described above, please:
The California Consumer Privacy Act (the “CCPA”) and as amended by the California Privacy Rights Act (the “CPRA”), provide California Residents (as defined in the CCPA and CPRA), specific rights regarding their personal information. For purposes of the CCPA, personal information does not include: publicly available information from government records; de-identified or aggregated consumer information; and, information excluded from the CCPA’s scope, including: health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data, certain information covered by sector-specific privacy laws, such as the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994 (DPPA). Any terms defined in the CCPA have the same meaning when used in this Notice.
The rights conferred by the CCPA and CPRA apply solely to visitors, users, and others who reside in the State of California. The following sections describe your rights and explains how to exercise those rights.
The CCPA grants California Residents the right to ask Pedcor about its collection and use of the personal information it has collected, used, and disclosed over the past twelve (12) months. Instructions on how a California Resident can submit a verifiable consumer request for access to this information (referred to as a “Request to Know”) are below. Once we receive and confirm that you have made a verifiable consumer Request to Know, we will make an individualized disclosure to you about:
California Residents have the right to request that we delete the personal information that we have collected and retained (“Requests to Delete”). Upon Pedcor’s receipt of a verifiable request to delete personal information (see below), we will delete—subject to the exceptions explained below—the personal information from our records and will direct our service providers to delete your personal information from their records.
However, please note that Pedcor may deny your request to delete and need not comply with such a request (and need not ask third-party service providers to comply) if retaining the information is necessary to perform certain functions or commitments, including: completing the transaction for which the personal information was collected; providing a service requested; otherwise performing our contract with you or taking reasonably anticipated actions within the context of our ongoing business relationship with you; detecting security incidents and protecting against malicious, deceptive or otherwise illegal activity or to prosecute those responsible for those activities; complying with a legal obligation or otherwise using the personal information, internally, in a lawful manner; complying with the California Electronic Communications Privacy Act; fulfilling the terms of a written warranty or product recall conducted in accordance with federal law; or, for a purpose otherwise contemplated by Cal. Civ. Code Section 1798.105(c)-(d) or as otherwise amended.
The CPRA provides an additional right for California Residents to request that we correct inaccurate personal information that we maintain about them (the “Right to Correct”). Pedcor will use commercially reasonable efforts in order to comply with California consumer requests to correct.
Pedcor only uses and discloses sensitive personal information (“SPI”) for the following purposes provided by Section 7027(m) of the CCPA regulations. Specifically, Pedcor may use or disclose SPI to: provide goods or services reasonably expected by California consumers; to prevent, detect and investigate security incidents; to resist malicious, deceptive, fraudulent or illegal actions directed at Pedcor; to ensure the physical safety of natural persons; for short-term transient use related to your interaction with Pedcor; to perform services on behalf of Pedcor, including maintaining or servicing Resident Accounts, providing customer service, verifying resident information, processing payments, and other similar services; to verify or maintain the quality or safety of a product or service; and, to maintain the necessary security and quality control over Pedcor’s stored information. Since Pedcor does not use or disclose SPI for purposes other than these exempted purposes, we are not required to post a Notice of Right to Limit or provide a method for submitting a request to limit use or disclosure of SPI.
You may make a verifiable request to exercise your right to access or data portability twice within a 12-month period. To exercise the access, data portability, deletion, and correction rights described above, please submit a verifiable consumer request to us by either:
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable consumer request related to the personal information about you. If the request is made through an agent, we reserve the right to require a signed authorization or verification of the agent’s identify from you in order protect the privacy of the personal information requested. You may also make a verifiable consumer request on behalf of your minor child.
We cannot provide you with the information sought in a Request to Access, or comply with a Request to Delete or Correct, if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. A verifiable request must:
We reserve the right to require additional information from you to verify your request before we respond. Any information provided to us in a verifiable customer request will be used only to verify the requestor’s identity or authority to make the request.
We will acknowledge your request or exercise of the foregoing Rights within ten (10) days of receipt with information regarding how we will process your request. We will endeavor to respond to a verifiable consumer request within forty-five (45) days of receipt. If we require more time to provide a response, we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
As mentioned above, we may collect or process sensitive data as needed or required to deliver services you have requested, to inform you of other products or services, and to contact you via surveys to conduct research about your opinions. You may request that we delete this information, subject to certain exceptions as provided by the CCPA.
Under California Civil Code Section 1798.83 (known as the "Shine the Light" law), residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the address below or email firstname.lastname@example.org with "Request for California Privacy Information" on the subject line and in the body of your message. We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.
We will not discriminate against you for exercising any of the rights conferred by California statute, including the CCPA. Unless permitted by law, we will not: deny you goods or services; charge you different prices or rates; provide you a different level or quality of goods or services; or suggest that you may receive a different price or rate or a different level or quality of goods or services. We may offer certain financial incentives permitted by the CCPA that can result in different prices, rates or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects.
Pedcor may modify this Privacy Statement from time to time. The most current version of this Privacy Statement will govern our use of your information and will be located at https://www.pedcorcompanies.com/privacy. We will notify you of material changes to this policy by posting a notice at the Websites or by emailing you at an email address associated with your Resident Account, if applicable, and provide an “at a glance” overview of any changes.
Pedcor is located at One Pedcor Square, 770 3rd Avenue SW, Carmel, Indiana 46032. Should you have any comments or questions about how we collect and use your personal information, communication can be directed to our postal address, via email to email@example.com or by telephone to 1.866.720.9238.